This Cookie Policy provides a comprehensive overview of how cookies and associated tracking technologies are utilised when visitors access www.softsteprug.com. This website is operated by AGK Carpet Deutschland GmbH, a corporate entity registered in Cologne, Germany.
1. Corporate Governance and Responsibility
Company: AGK Carpet Deutschland GmbH
Email: carpets@softsteprug.com
HRB: Amtsgericht Köln HRB 74124
Address: Longericher Straße 205, 50739 Köln
Phone: + 492219174640
AGK Carpet Deutschland GmbH is responsible for the systematic implementation of this policy and ensures that all tracking activities remain in strict alignment with the General Data Protection Regulation (GDPR) and the German Telecommunications-Telemedia Data Protection Act (TTDSG).
2. Functional Definition of Cookies
Cookies are small data packets stored on a visitor’s terminal device. These identifiers facilitate essential website functionalities, enhance user experience, and support secure transactional environments by recognising browser sessions during subsequent interactions.
3. Consent Management Framework
We operate a transparent, consent-based tracking environment:
Mandatory Disclosure: Upon initial access, visitors are presented with a categorised cookie notification banner.
Active Consent: Non-essential cookies (such as those for advanced analytics or marketing) are only activated following explicit affirmative action by the visitor via the “Accept” or “Manage Preferences” options.
Right of Revocation: Visitors maintain the right to modify or withdraw their consent at any time through the integrated settings on our platform.
4. Categories and Specific Utility of Cookies
We utilise the following categories of cookies to maintain operational integrity:
Strictly Necessary Cookies: Essential for core infrastructure, including secure login, session management, and the execution of the shopping cart and checkout processes.
Security and Fraud Prevention Cookies: These include essential tracking tools deployed by our payment processor, Stripe. These cookies are utilised to detect and mitigate fraudulent activities, verify the integrity of financial transactions, and ensure a secure payment environment for our clientele.
Functional and Preference Cookies: These allow the platform to remember user-defined settings, such as language preferences and regional configurations.
Analytical Cookies: Used to monitor aggregate website performance and technical stability, processed only with user consent.
5. Data Retention and Erasure Protocols
The lifespan of cookies on our platform is determined by their specific utility and regulatory guidelines:
Session Cookies: These are transient and are automatically purged upon the conclusion of the browser session.
Persistent Cookies: These remain on the device for a predefined duration, typically ranging from several days to a maximum of 13 months, ensuring compliance with European privacy standards regarding data expiration.
6. User-Led Control and Browser Configurations
In addition to our on-site consent tool, visitors may exercise control over cookie storage through their web browser settings. Most modern browsers allow users to block, review, or delete stored cookies. Please note that restricting strictly necessary cookies may impair the functionality of the checkout and payment systems.
7. Integration with Privacy Standards
This policy functions in conjunction with our Privacy Policy, which provides detailed information on the processing of personal data and the rights of data subjects.
8. Administrative Enquiries
Questions relating to the implementation of tracking technologies or data privacy may be directed to our administrative department:
carpets@softsteprug.com