Contact Info.
Customers, clients, and visitors who wish to contact Softsteprug may utilise the contact details provided below. Enquiries relating to order statuses, product specifications, or general commercial matters may be submitted via email or telephone.
Our dedicated internal support team processes incoming correspondence during standard business operations. Should you contact us outside of these administrative hours, please leave a detailed message. We endeavour to review and address all enquiries promptly and comprehensively, typically within one to two business days.
Contact Information
Company: AGK Carpet Deutschland GmbH
Email: carpets@softsteprug.com
HRB: Amtsgericht Köln HRB 74124
Address: Longericher Straße 205, 50739 Köln
Phone: + 492219174640
+ 492219174640
Longericher Straße 205, 50739 Köln
carpets@softsteprug.com
Customer Enquiries and Order Assistance
To facilitate efficient and accurate assistance, we kindly request that customers include all relevant transaction details when initiating contact. Please provide your order reference number, the full name registered at the time of purchase, and a concise description of your enquiry.
All electronic communications are recorded, managed, and securely processed strictly by the authorised personnel of AGK Carpet Deutschland GmbH. Enquiries are addressed sequentially to ensure fair and systematic customer service.
Leave Your Message
Feel free to contact with us by using the form below